The apartment or room you have booked will be ready for you from 4 p.m. on the day of arrival. For both the rooms and the apartment, they must be empty by 10:00 at the latest. On request, earlier check-in or later check-out is possible. Please note that there may be a fee for this.
You can park your car free of charge in our spacious parking lot right in front of our house.
Haus Piesendorf Dorfstraße 340 5721 Piesendorf
House Rules
Smoking
Smoking is not allowed in the apartments and rooms. There is opportunity to smoke on the covered balconies. There are smoke detectors in every room.
Furniture not on the balcony
The furniture should not be used on the balconies. There are a few garden chairs or benches on all balconies.
Night rest
After 10 p.m. at night, it should be quiet in Haus Piesendorf. Especially in the stairwell silence is required. So if you leave or arrive at night, please pay extra attention to this. In the garden and on the balconies it should be quiet from 9 p.m. onwards.
When you leave the apartment
When you leave the apartment please turn off lights and close windows and doors as much as possible.
Roller shutter
Our house is equipped with shutters, you can open and close them yourself using a button on the side.
Fresh air - keep windows and doors closed
Our house is equipped with a ventilation recovery system. 24 hours a day, dirty air is removed and fresh air is blown into the apartment. This system works only when the windows and doors remain closed.
Waste
Please separate waste as much as possible. Plastic in a separate bin, paper in a separate bin, food waste in a separate bin and residual waste in a separate bin. In each apartment there are bins with a label on them. Old paper can be put in a box in the garage.
We have a small bin for organic waste in each apartment. Use it with a green garbage bag. When the bag is full, tie it shut and leave it outside in the small green bin for organic waste. Do not mix organic waste with other materials such as plastic or metal.
Ski room
The ski room is located in the garage by main entrance on the left. Here you can hang your skis on the special hanging system.
You can hang your ski boots on the ski heater. This heater goes on for 2 hours in the evening and 2 hours in the morning, so you will have dry and warm shoes every day. If your shoes no longer fit on the rack, Marco will make sure to swap them with another pair first thing in the morning. Then put the shoes next to the rack. So everyone can count on dry shoes. Remember well which skis are yours and where you put them!
We advise you to put a sticker with your name on the shoes/skis to prevent someone else from taking them with them
Please do not go to the apartments/rooms on your ski boots
Change of towels / new towels
For weekly stays (min. 6 nights) we will change your towels on Wednesday if you have left the towels outside your apartment in the hallway by then. Please arrive before 10am and send us an app when the towels have been deposited.
If you would like an extra towel change in the interim, please let us know. An extra towel set (1 large towel and 1 small towel) costs €2.50 per set.
Damage
If anything has gone broken in the apartment e.g. Crockery or anything else, you must report it to us at all times.
Cleaning
Although cleaning costs are included we still expect you to clean up the apartment i.e. put all household goods back in their original place. The dishes should be clean and dried and the dishwasher emptied. Also, the refrigerator should be emptied and garbage should be removed and disposed of separately according to the instructions above.
Hanging laundry
Do not hang wet laundry over doors or chairs, please use the racks provided for that purpose.
At your own risk
Use of all play items in the garden is at own risk, we are not liable for any injury to you or your child.
Washing machine
The washing machine may only be used with our special washing tablets. These cost 1 euro each, please put the money in the tray or pay us after your stay. We also have a washer and dryer for general use. If you would like to use these, please check with us.
Right of access
We have the right during your stay, to enter the apartment at any time.
Check-out/Late Check-out
You must leave the apartment on your departure day at 10 am. In consultation you can stay longer in the apartment, if possible.
Important phone numbers and doctors
Important phone numbers
Emergency Physician 141
Ambulance 144
Fire Department 122
Police 133
Mountain rescue 140
GP Piesendorf
Dr. Farkas
Schmiedstraße 26
Office hours: Mon, Tues, Wed and Fri from 8 a.m. to noon tuesday and do from 4 p.m. to 6 p.m.
Tel: 0043 6549 20141 (located behind the Raifaissen Bank)
Dentist Eva Leitgeb
Dorfstraße 15 Piesendorf, 2nd floor above the town hall.
Tel: 06549 201mailto:info@zahnarzt-piesendorf.at Monday, Tuesday, Thursday and Friday from 8 a.m. to 12 p.m.
Monday and Wednesday from 1:30 to 4 p.m.
Vet
Dr. Veronika Brugger Kitzsteinhornstraße 43, 5700 Zell am See Tel: 0043 6542 55200
Mon, Tues, Wed and Fri: 9 a.m. to 11 a.m. Mon, di, do and Fri: 5 p.m. to 7 p.m.
Apotheke
Dorfstraße 4 in Piesendorf
Mon to Fri from 8 a.m. to noon and 2:30 to 6:30 p.m.
Steinboch Apotheke in Kaprun also open Saturdays from 8 a.m. to noon. Neumair shopping center.
Hospital Zell am See
Hospital Zell am See
Paracelsusstrasse 8 Zell am See
Tel: +436542 7770
Edelstein Park
At the Edelstein Park in Niedernsill, you will find gold nuggets and 80 different gemstones from around the world at the various stations.
With traditional bowls, children can have fun in and near the emerald green streams.
Parents can watch or join the search. Food and drinks will be provided; you are not allowed to bring your own.
If you like fishing, this is highly recommended, but it is also fun if you have never done it before. Guidance is available.
A fishing rod can be rented for €5.70 euros and you pay 2 euros for the fishing card for 1 day. Bait you can use from there. You can fish unlimitedly, but you are obliged to keep the fish you catch.
take home, you then pay the kilo price (about 15 Euro per kilo).
The intestines can be taken out. Even more fun is to have your own caught fish, immediately prepared by the cook of the restaurant and delicious to eat there.
There is also a petting zoo and fun playground.
40 minutes by car, a day of fishing in a lake near Rauris.
Open from May 9 to Sept. 23, 2025, note closed Wednesdays and Thursdays.
Landgasthaus Weixen - Familie Brandstätter Seidlwinklstraße 114 5661 Rauris
A scenic half-hour route with tractor with trailer to a nostalgic village at the foot of the Großvenediger. Lovefully look around the village and then return on foot. Also good to do with children. A very nice walk with lots of photo opportunities.
The horse-drawn carriage was replaced a few years ago by the panorama train. It runs every hour in the Gschlößtal from 9 a.m. - 4 p.m. to the Venedigerhaus Innergschlöß; it returns every half hour from the Venedigerhaus Innergschlöß to the Matreier Tauernhaus. The single fare for adults is €5.00 to the Außergeschlöß, €7.00 to the Innergschlöß; children up to 12 years of age pay €3.00; the group fare (from 20 people) is €12.00 per person round trip.
Contact information for the panorama train is as follows: Mario Steiner, tel. +43 664 9319512, steinermario22@gmail.com
It is possible to take a cab from the Matreier Tauernhaus to the Venedigerhaus Innergschlöß. The cab runs from 9 a.m. to 5 p.m. on the half and full hours; outside these times it also runs on request. The contact information is as follows: +43 4875 8820
Hintersee
This amazing place should not be missed during your vacation. The tranquility this place exudes must be
experience. You can take a nice walk, have some food on the terrace and just enjoy.
Also suitable for strollers and wheelchairs.
Felbertauernstraße Mittersill, 5730 Österreich
National Parc Museum
What animals live in the National Parc Hohe Tauern? What is the history like? 3D Movie and 360-degree Film.
At the entrance to the village is Kaprun's Alpine roller coaster with large playground with go-kart park and inflatables.
The length of the course is 1300 meters. Total sailing time from start to finish is about 12 minutes.
Children from 3 to 7 years only accompanied. From 8 years of age and a height of 125 cm only allowed in a toboggan.
Open daily, even in winter and also in bad weather.
Familienland Pillersee
A short hour's drive and for 15 Euros per person enjoy a whole day in a large playground with roller coaster, pirate ship, climbing hall and much more.
Opening 2025:
Expected as of April 12, 2025
Open on weekends and holidays in April. Open daily from May 1 to the end of October. Adults 24 euros admission Children up to 130 cm 22 euros
There is also a mini high-seil park. Good to combine with the wood carving park, teufelswasser and highseil park, among others. Approximately 45 minutes away by car.
Open all year and every visitor receives an original gnome hat.
Children under 4 years of age free admission Children 4 years and older: 7.50 Euro From 16 years of age: 11 Euro